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(¯`·._ (¯`·._--={ Credit Card Services Related Questions
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How do credit card services work online?
There are basically two ways you can process credit card sales online. One is to have a
secured email sent from an electronic form on your site to you and then you process the sale
amount using a credit card processing system set up at your office. The other is to
process the credit card sale in "real-time" right online at the point of sale. Most
sites that take credit card payment over the internet offer their customers a comfort level by
acquiring a secured site with an SSL certificate (see below).
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What if I already have a credit
card service?
If you have a credit card merchant account already you may want to check with them to see if
they will allow you to accept Internet generated charges. You can have an email form send an email from within your secure site and then process charges as you
normally charge them in your everyday business. If they do not accept Internet generated sales
or no not provide "real-time" credit card sales from within your web site, then you will need
to switch to a merchant account service that will allow these functions.
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What is "real-time" service?
When charges are processed at the point of sale (right on your web site) we call them “real
time.” They are approved and deposited into your bank account directly from within your
site. If the charge does not go through (card is declined) then the sale does not
progress to the next leve (i.e.- download of file, confirmation notice, membership entry,
etc.). Should you desire this type of service then we will assist you to set up an
account with Authorize.net (see below).
Our custom programmers can include some ASP (Active Server Pages) code in your online order
forms which will allow you to use this "real-time" system seamlessly in the background of your
site. Unlike other services which require your customer to leave the site and fill out
the order form from within their site and then return. In other words, the process takes
place without your customer ever leaving your page. If you choose a
Hosting Plan where we "design and do everything" we will
include the ASP code in the site for free. If you choose the "design and do everything
yourself" option then we can set up this ASP code for a small programming fee.
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What is a secure site or SSL
certificate?
All credit card transactions using Authorize.net will require a secure site. But even
if you do not require "real-time" processing, most sites that take credit card payment over
the internet offer their customers a comfort level by acquiring a secured site with an SSL
certificate. This certificate simply tells all visitors to your site that you are using
the most sophisticated encryption methods to secure any transactions (email, orders,
membership information, etc.) that occur at your site. We recommend a
Thawte certificate for many good reasons.
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How do I get a secure site or
SSL certificate?
You can simply fill out the Thawte Order Form in our
shopping cart and we will get the process
rolling for you immediately. The standard certificate fee is $125 and there is a one
time $25 set up fee. We waive the set up fee if you have chosen any Professional or
Commerce Hosting Plan where we "design and do everything."
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What is Authorize.net?
Authorize.net is a credit card merchant services company. We have a special affiliation
with them that allows us to better interact with their software and offer savings to our
customers.
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Why use Authorize.net?
Authorize.net is one of the few credit card services using an ASP (Active Server Pages) code
based system. This allows us to customize your forms, emails and functions within your
web site to better interact with the Authorize.net process. This includes our popular,
hidden "real-time" processing.
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How do I apply for an Authorize.net
account?
Once you have signed up for your TELEsites.net web site we will forward to you the location
of the electronic application form. You will need also to apply for an
SSL / secure certificate as it is required by them. If you
choose a Hosting Plan where we "design and do everything" we
will include the set up fee and custom ASP code to make the entire process hidden from your
customers, for free. Since we only offer our application to those who are hosting their
web presence on our Windows NT/2000 Servers, we do not list the link to the application
here.
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